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Thanks for choosing Hindenburg products. Please help us improve our product with your feedback, ideas and questions. We aim to reply to support questions within 24 hours.

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6 results found

  1. How about ordering this list by date, with the newest and not the oldest ideas first?

    Newest-first makes more sense, as we all have more interest in that which is fresh and new than we do in ideas that appeared years ago.

    1 vote
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  2. Apple's operating system referred to incorrectly as "Apple OSX" instead of "macOS"

    Product and support pages list "Apple OSX" instead of "macOS". The operating system was renamed 4 years ago. Please change it to reflect the correct name of the operating system.

    (If you change it to "Apple macOS", you should also change "Windows" to "Microsoft Windows" for consistency.)

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  3. Microsoft Certified Professional

    A Microsoft Certified Professional is a trained and certified professional technician responsible for the operation of an organization’s software programs and technology. Microsoft professional techs address client issues, set up programs and respond to any queries that customers have regarding manufacturer's software products.

    Generally, these technicians specialize in the setting up, operation and maintenance of client Microsoft applications and programs. Businesses in the Telecom and IT sectors remain in need of either full time or freelance certified professionals to ensure business productivity.

    Certified experts in Microsoft professional provide technical support to the organization in various areas such as client operating…

    1 vote
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  4. Provide an e-mail address for support staff

    Please provide an e-mail address for your support staff. The website contact forms do not appear to work for me on a Windows 10 PC with Foxfire browser.

    1 vote
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  5. Add Live Chat to your support services

    Waiting for an email response is absurd. Please begin providing live chat support on your website.

    6 votes
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  6. Affiliate Program

    Podcasters are in love with affiliate programs to monetize their stuff... Every podcaster should be using your software to edit... it is awesome.

    This is a cool service I recommend - several companies I like use it: https://www.refersion.com?rfsn=280857.7b3ac (yes it is an affiliate link)

    Hope to see you set one up... so when I create the ultimate podcast course I can monetize it ;-)

    16 votes
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    Thanks for all the input.

    Unfortunately we still don’t have the resources to get an affiliate program in place. However, we will be moving to a new payment solution in the next months that will have an affiliate option built in, so once we have that daunting project in place, we will look into the implementation of the affiliate program option.

    Thanks for your continued support everyone.

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