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Transcription FAQs

This post is all about tackling your question on Transcription and how it works in Hindenburg PRO 2.

DOES THE TRANSCRIPTION SERVICE WORK OFFLINE?

The Hindenburg PRO transcription engine lets you work anywhere, from a plane to a boat to wherever your creativity takes you.

 With the built-in transcription software, you won't have to worry about missing a single word. Even without an internet connection, you can work from any corner of the world.

CAN I EDIT AND EXPORT MY TRANSCRIPTIONS?

Once transcribed, you can rough-edit and prepare your audio through the text in the Manuscript window. 

When satisfied with your manuscript you can then export (only Plus, Premium and Perpetual) your manuscript to either .txt, .srt, .vtt, .json or .html formats.

TRANSCRIPTION USAGE

Worried about using up all your transcription time? Don't stress, the software keeps track and lets you know when you're running low. 

Just hop back online to refill your hours.
With Hindenburg PRO, you're free to roam and work at your own pace.

WHAT LANGUAGES ARE AVAILABLE FOR THE TRANSCRIPTION?

- Currently, we have the languages of English, Danish, Spanish, German, Dutch, French, Norwegian, Swedish, Portuguese, Italian, Russian, Hindi, Japanese, Korean, Cantonese Chinese and Mandarin Chinese available for transcription.

IS HINDENBURG ASKING ME TO DOWNLOAD A PACKAGE WHEN I WANT TO TRANSCRIBE?

Yes, when downloading Hindenburg PRO 2, you will not yet have any of the language packs installed. Therefore, when choosing a new language to transcribe, you will be prompted to download the language pack for that specific language.

This way you will only have the languages that you need installed and therefore not wasting space on you computer with unused language packs. 

To see your language packs, please go to mac HD --> library --> application support --> Hindenburg --> Transcription on a mac or C:\ProgramData\Hindenburg\Transcription on a windows, to find the language packs.

SECURITY

We understand that transcriptions often deal with sensitive matters, personal data, confidential stories or even top-secret information, and that's why we prioritize your privacy. 

With Hindenburg PRO, you can be sure that your information is safe and secure since it never leaves your computer. 

So, relax and focus on your work, while we take care of the security.

THE PURCHASE OF TRANSCRIPTION PACKAGES

To learn more about prices and conditions, please read the post available at the following link:https://hindenburg.uservoice.com/knowledgebase/articles/2004130-the-purchase-of-transcription-packages

Thank you.
Hindenburg Support Team
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