Refund of online purchase
We offer a 30-day trial version that allows you to switch between Hindenburg Journalist and Journalist PRO here: hindenburg.com/trial
We therefore do not offer a refund for software purchased online once it has been paid for and downloaded.
This is also made clear in the "Confirm your purchase request" splash-screen that you are asked to accept before being passed on to Paypal for payment.
New EU regulation for refunds of software purchased online states that, once a customer has downloaded and installed software purchased online, the 14-day refund rule does not apply.
If you have further questions, please send a support request.
Thank you in advance.
Best regards,Hindenburg Support Team
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