Skip to content

Refund of online purchase

We offer a 30-day trial version that allows you to switch between Hindenburg Journalist and Journalist PRO here:

We therefore do not offer a refund for software purchased online once it has been paid for and downloaded.

This is also made clear in the "Confirm your purchase request" splash-screen that you are asked to accept before being passed on to Paypal for payment.

New EU regulation for refunds of software purchased online states that, once a customer has downloaded and installed software purchased online, the 14-day refund rule does not apply.

If you have further questions, please send a support request.

Thank you in advance.

Best regards,
Hindenburg Support Team
Twitter: HindenburgNews
Facebook: Hindenburg News

Feedback and Knowledge Base