Enable the shop to work at weekends
Order - pay - get confirmed then a black hole of nothingness.
You need to fix your integration and API with Paddle and become e-commerce enabled.
3
votes
Travers
shared this idea
Hi Travers,
I understand your frustration and apologise for the inconvenience you have experienced.
Many hundred people have successfully ordered and received both trials and licences this weekend without any issues, so I am pretty confident that our system is set up as well as is possible, but when integrating with other services it is never possible to guarantee that everything works every time.
I hope that you find Hindenburg helps you focus on telling your stories.
If not, please write back to me for a refund.
Best, Chris Mottes, CEO.