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I need a copy of my VAT invoice or receipt for Hindenburg PRO or Narrator

Hindenburg Systems uses a "Merchant of record" company called Paddle to handle all invoicing and payment in our webshop on our behalf.

The reason is that new regulations mean that we have to charge and pay local consumer taxes (often called VAT, Sales Tax, MwSt, GST, Moms or similar) around the world and this is very difficult to manage for a small company like Hindenburg. 

For that reason, your receipt or invoice is issued by Paddle, who is the legal handler of the sales transaction between you and Hindenburg. This is a very common system for online sales.

When you licensed Hindenburg, you should have received your receipt via email from

If you cannot find your receipt, please contact Paddle Support at

Personal use or single user only

Please note that Hindenburg PRO, our base product, is designed and licensed for personal use, for a single user only. 

It cannot be licensed by an organisation or company nor can it be passed on to or shared with any other users.

However we do make an allowance for single-person companies that are VAT registered to licence them via our website.

If are looking to license Hindenburg for a company or organisation with more than one employee, please contact us:

Best regards,
Hindenburg Support Team
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