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Knowledge Base

← Support for Hindenburg Systems

  1. General →

    1. Lost Your Transcription Hours?
    2. WideOrbit & Hindenburg PRO for Business (Broadcaster) Setup
    3. What operating systems (OS) platforms do Hindenburg products work on?
    4. Hindenburg for Linux?
    5. Can I share sessions on Dropbox?

  2. Hindenburg PRO 2 →

    1. 32-bit support in Hindenburg PRO 2
    2. Exporting of the manuscript to various formats.
    3. How to gain more than +15dB
    4. Transcription FAQs
    5. The purchase of Transcription packages.

  3. Invoicing and payments →

    1. Price changes related to transition to Fastspring

  4. Website →

    1. Why do I get a confirmation email after signing up for the Newsletter?

  5. Audio →

    1. Missing audio files or no sound
    2. "Scratchy" or poor audio quality when played in Hindy on Windows
    3. I can't figure out how to best delete the gray space between regions? Is there a shortcut?
    4. Hindenburg error Audio: no output device. Windows Vista
    5. What are the benefits of using loudness instead of peak in the auto levels?

  6. Mobile App →

    1. Can not import from iOS device to my desktop
    2. Field Recorder cannot record after upgrading to iOS7!
    3. What is the easiest way to upload a file from my iPhone (recorded with Hindenburg field recorder) to iTunes?
    4. Is it possible to import audio into Hindenburg Field Recorder for editing?
    5. Is there an iPad-spcific version of Hindenburg Field Recorder?

  7. Clipboard →

    1. Is there any way to add more Groups to the Clipboard?
    2. Import clipboard into another session.

  8. Skype →

    1. Record internal sound on Windows - Skype, Zoom, etc.

  9. Share →

    1. Export/Import to ProTools and WaveLab
    2. Libsyn Publish audio / encoding settings
    3. I am trying to export a session from my iPhone field recorder app to my desktop over wifi. I get a message on my desktop saying "connection broken”.

  10. Licence →

    1. Cancel Subscription
    2. Username & Password - I didn't receive a Licence Key?
    3. I never got a licence key email
    4. Registration key or Account
    5. Help! I have lost my registration / licence key

  11. Narrator →

    1. Narrator NLS export problem - "Could not locate a suitable audio encoder"
    2. ACX Recommendations — and How Narrator Helps You Meet Them
    3. ACX Checklist for Narrator Users

  12. All articles →

    1. Is there any way to add more Groups to the Clipboard?
    2. Hindenburg Compatibility with Windows 8?
    3. Why do I get a confirmation email after signing up for the Newsletter?
    4. How do i log in or register the program?
    5. Can i install on more than one computer?