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Support for Hindenburg Systems

Please help us make the best possible products for you by posting suggestions for new features, asking us for help, discussing ideas with your fellow Hindy users or tell us what we are doing right :).

How can we improve Hindy products? →

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Knowledge Base

  1. General →

    1. Lost Your Transcription Hours?
    2. WideOrbit & Hindenburg PRO for Business (Broadcaster) Setup
    3. What operating systems (OS) platforms do Hindenburg products work on?
    4. Hindenburg for Linux?
    5. Can I share sessions on Dropbox?

  2. Hindenburg PRO 2 →

    1. 32-bit support in Hindenburg PRO 2
    2. Exporting of the manuscript to various formats.
    3. How to gain more than +15dB
    4. Transcription FAQs
    5. The purchase of Transcription packages.

  3. Invoicing and payments →

    1. Price changes related to transition to Fastspring

  4. Website →

    1. Why do I get a confirmation email after signing up for the Newsletter?

  5. Audio →

    1. Missing audio files or no sound
    2. "Scratchy" or poor audio quality when played in Hindy on Windows
    3. I can't figure out how to best delete the gray space between regions? Is there a shortcut?
    4. Hindenburg error Audio: no output device. Windows Vista
    5. What are the benefits of using loudness instead of peak in the auto levels?

  6. Mobile App →

    1. Can not import from iOS device to my desktop
    2. Field Recorder cannot record after upgrading to iOS7!
    3. What is the easiest way to upload a file from my iPhone (recorded with Hindenburg field recorder) to iTunes?
    4. Is it possible to import audio into Hindenburg Field Recorder for editing?
    5. Is there an iPad-spcific version of Hindenburg Field Recorder?

  7. Clipboard →

    1. Is there any way to add more Groups to the Clipboard?
    2. Import clipboard into another session.

  8. Skype →

    1. Record internal sound on Windows - Skype, Zoom, etc.

  9. Share →

    1. Export/Import to ProTools and WaveLab
    2. Libsyn Publish audio / encoding settings
    3. I am trying to export a session from my iPhone field recorder app to my desktop over wifi. I get a message on my desktop saying "connection broken”.

  10. Licence →

    1. Cancel Subscription
    2. Username & Password - I didn't receive a Licence Key?
    3. I never got a licence key email
    4. Registration key or Account
    5. Help! I have lost my registration / licence key

  11. Narrator →

    1. Narrator NLS export problem - "Could not locate a suitable audio encoder"
    2. ACX Recommendations — and How Narrator Helps You Meet Them
    3. ACX Checklist for Narrator Users

  12. All articles →

    1. Is there any way to add more Groups to the Clipboard?
    2. Hindenburg Compatibility with Windows 8?
    3. Why do I get a confirmation email after signing up for the Newsletter?
    4. How do i log in or register the program?
    5. Can i install on more than one computer?
    106 articles →